Executive summary

We are happy to share our second 2019-2020 Sustainability Report under GRI Standards. The last two years have been tough and unpredictable. The chilean social crisis was followed by the change of the fishing regulations - which forced Landes to end its Giant Squid business - and then the crisis that has caused the Covid-19 pandemic.

1. About Us

We are a fishing company that was born more than 60 years ago in Talcahuano, Biobío Region, in southern Chile. Our activity began with the fishing of sardines and anchovies for the production of fishmeal and fish oil.

Currently, we fish and process marine proteins of high nutritional value and with it, we create value and well-being for all our audiences. This activity is governed by the provisions of the General Act of Fisheries and Aquaculture of Chile, whose compliance ensures the use of raw materials of legal origin and strict traceability control. This regulation is reinforced by the Company’s own traceability system that ranges from the capture of the resource to the final destination. 

Landes has an industrial fleet of 3 ships that meet the requirements of the marine authority. Our vessels have high-technology equipment in navigation, monitoring, communication, and fishing systems, operated by a highly trained crew.   

The company operates four processing plants, where it produces frozen Chilean jack mackerel and horse mackerel; fishmeal, oil and hydrolysates of salmon.  In the island of Chiloe, we farm and process mussels through our subsidiary Landes Mussels. 

For more information, see Commercial and Customer Protection Policy:

https://landes.cl/wp/wp-content/uploads/2020/11/Politica-Comercial-Landes-20

1.1 Strategic overview
The strategy of this company is aimed to generate profitability through fishing, farming and processing marine origin raw materials in both from its own and artisanal supply. We develop our business in various regions of the country, promoting closeness with our communities through relations plans. Regarding our employees, we are constantly encouraging the values of our corporate culture, improving safety and measuring the level of satisfaction through organizational climate evaluations.  We are part of a highly regulated industry that today faces legal uncertainty that complicates business continuity and investments. That is the main risk that Landes faces today.
(102-15)
1.2 New business
The strategic alliance with Lota Protein

After the approval of the law that banned the industrial fishing of the giant squid, the company was forced to close the operating plant destinated to this resource, fire more than 200 employees and and seek new businesses. In November 2019, a strategic alliance with Lota Protein was born.  The company, part of the global conglomerate 999 Group, processes 100% of Landes raw materials for animal nutrition. Landes, for its part, takes over all the production of frozen Chilean jack mackerel for both companies.

After the heavy blow of the Giant squid law, the company was forced to restructure itself and seek new business. This is how Landes began testing for the reduction of by-products of the salmon industry in fishmeal and hydrolyzed plants that were unused. In November 2019, a strategic alliance with Lota Protein was born.  The company, part of the global conglomerate 999 Group, processes 100% of Landes raw materials for animal nutrition. Landes, for its part, takes over all the production of Chilean jack mackerel frozen from both companies.

Taking advantage of the salmon by -products

The strategic agreement with Lota Protein is focused on the production of frozen products, whereas the Norwegian-Danish company processes raw materials destined to animal nutrition. This agreement left assets available in Rocuant Island. With new business in mind, Landes began to perform tests for the reduction of by-products from the salmon industry, in the fishmeal and hydrolyzate plants that were unused. This is a project based on the principles of circular economy, that takes advantage of salmon by-products in the manufacturing of food destined to animal nutrition and avoids their disposal in landfills. This new operation has meant a huge challenge in terms of productive and logistics, though the company has designed a novel process that allows achieving a product that stands out the alternatives offered in the market today. This new business has had a positive impact on management and employment, with the potential to continue growing to meet the needs of the growing salmon industry.. 

Trident plan
With the interest of diversifying its business, Landes led the Trident Plan in 2019 together with the fishing companies Camanchaca and Blumar. This innovative project is a contingency plan for mass mortalities in the salmon industry. For this, each company provided a fishing boat that travelled  from the Biobío Region to the fish farms in Puerto Montt, Chacabuco and Castro. They also provide fishing sucking pumps and plants available in a coordinated manner to process the mortalities under the principles of the circular economy, to produce proteins for animal nutrition.  During 2019, the Plan was not activated as no contingencies were presented. In December 2020, the second version of the Trident Plan was launched, which, like the previous one, extends for 5 months.
1.3 Renewed guidelines

Landes has set a purpose, mission and business vision to guide the company’s steps in its various operations and thus project how it is glimpsed in the future. These definitions integrate employees, customers, the communities where it impacts and the environment.

During 2019 Landes updated its statutes, in a road to become a B Company, which means that the company recognizes and takes charge of its triple impact: economic, social and environmental, with a commitment of permanent improvement.

In compliance with the Corporate Purpose, the company has declared that it will seek to generate a positive impact for the community, people linked to society and the environment.

In addition, in the performance of its activities, not only the interests of its investors will be considered, but employees, customers, providers and those people with whom it is directly or indirectly related. In addition, the commitment to safeguard the interests of the community where it operates, and the protection of the local and global environment will be considered. 

2. Landes Milestones

Training ourselves in the Crime Prevention Model (CPM)

In order to protect the company from crimes covered in the ACT 20.390 such as bribery, unfair administration, and water pollution among others, Landes developed its CPM during the first term of 2019. The process contemplated establishing protocols and specific procedures to avoid crimes contained in the law and the training of its employees.

Conformation of the Safety Committee 2019-2021

After an electoral process carried out in August 2019 and with the supervision by the IST (Institute of Work Safety), the Landes Safety Committee was formed for the period 2019-2021. The function of this body which meets once a month is to detect and assess the risks of accidents and occupational diseases that employees may experience.

Talks about the social outbreak in Chile

The social outbreak that began in Santiago in mid-October 2019, which quickly spread to the country, exposed a climate of discontent and concern for the future. To address the concerns of the employees and reflect on these events. Landes organized conversation meetings with the employees in Santiago and Talcahuano.

Landes signs strategic Alliance with Lota Protein

The giant squid law that forbid the industrial fishing meant a loss of a third part of Landes total operation. To consider this new scenario, the company faced a restructuration and had to generate new business. That is how at the end of 2019 he found a strategic ally in Lota Protein, a specialist in the production of fish meal and oil. While Lota Protein concentrates the process of raw materials for animal nutrition, Landes does so in the production of frozen mackerel products.

Restructuring of Landes as a consequence of the loss of giant squid

The law that ended the industrial fishing of Giant Squid forced the company to close its processing plant for this resource, paralyze half of our ships and lay off about 250 employees between plant, fleet and support areas.

Commitment to beach cleaning

Beach cleaning is an activity in which Landes is actively involved, mainly in areas close to its operation. During 2019 and 2020, a total of 130 employees from Talcahuano, Santiago and Chiloe collected garbage from the beaches of San Juan, Quetalco, Curahue and Calen on the island, and San Vicente and El Morro, in the Biobío Region.

Signing of Principles for Women's Empowerment WEPs

Since 2019, Landes participates in the UN Win-Win Program “Equality is a good business”, performed by Irade, Biobío Region. In this context, and with the interest of encouraging the professional and personal development of women, Landes subscribed the Principles for Women's Empowerment WEPs that guide companies to the promotion of gender equality and empowerment of women in the workplace. Landes is committed to promoting cultural change through the adoption of more inclusive, equitable and sustainable corporate policies.

Creation of the Diversity and Inclusion Committee.

As part of the actions to improve gender equality, the first Diversity and Inclusion Committee was born. This body meets once a month to advance in actions tending to increase female empowerment and achieve a more diverse and inclusive company.

Launching of MiLandes app.

In MId-2020 the MiLandes application was launched, a mobile digital platform, whose objective is to keep employees and company connected. Its main contents are referred to news of general interest, besides informing about benefits, job opportunities, training and needs assessment. The utility of this tool has been reflected in the constant information about the pandemics and prevention mechanisms, as well as the development of fundamental issues, such as good practices of gender equality and inclusion.

Participation in the Sea Food Bank Initiative

Landes joined the Project promoted by the Association of Industrial Fishermen of Biobío (Asipes) to support the vulnerable elderly of Maule, Biobío, Ñuble and Araucanía regions. During 2020, fish weekly fish servings were delivered to more than 3,000 older adults in four regions of the country. In total, more than 24 thousand lunches a month were donated to residences. During 2021, Landes will continue its participation, which contributes to the consecution of SDO2 Zero Hanger.

Conducting the first Supplier Study

With the aim of being a sustainable company, Landes conducted an in depth study its chain of supplies. The objective was to know environmental practices, waste and emissions management, and social benefits of the companies that work with Landes. With the results, a code of conduct was developed for suppliers with commitments to improve and actions together to improve their performance.

Landes donations to neighbors

Aware of the health, economic and social crisis in Chile and in particular its communities, Landes has developed different initiatives to support the neighbors of Talcahuano and also Dalcahue, in Chiloe, with various contributions focused on the most vulnerable families. In total, more than 2 tons of marine products have been donated

Landes performs its first Diversity Survey

The diversity survey carried out anonymously and voluntarily was aimed to measure the diversity of teams to promote inclusion. The information survey aimed to distinguish the level of studies of collaborators, underrepresented groups and social barriers.

En ayuda de los animales del Buinzoo

Landes también ha ido en ayuda de otras organizaciones como el Buin Zoo, que atraviesa una delicada situación financiera al no poder recibir visitantes durante la pandemia. La compañía ha donado más de 2 toneladas de jurel para alimentar a sus lobos marinos.

3. Sustainability policy
(103-1) (103-2) (103-3)

In Landes, we are seafarers. We know it, respect it and take care of it. We have been feeding the world with quality proteins for more than 60 years. 

 

For our company, it is key to guarantee economic, social and environmental sustainability and that is why we work every day to preserve and protect marine ecosystems, reduce energy consumption and recycle. All this in compliance with current regulations and with the certifications required by the most demanding markets in the world.

3.1 Strategic pillars of sustainability

In the commitment to sustainable development, we seek to trace a long-term strategy that generates value in the three pillars of sustainability

 

  • Environmental benefits
  • Economic benefits
  • Social benefits

 

The importance of these three pillars for Landes is demonstrated through the care in the activity within the production chain processes. These are performed with the highest quality standards, ensuring the food safety of our consumers and in turn, the protection of sea resources. In addition, rigorous controls are used throughout the production chain, from obtaining raw material to dispatching its products, both for the national and international markets.

3.2 Impact indicators
To advance in the achievement of sustainability, the company has defined its indicators of social and environmental impact.

Social indicators
  • Generation of local employment
  • Strategic alliances
  • Active participation in the local community
  • Accident rate
Environmental Indicators
  • Land/wildlife conservation
  • Commitment with negative impacts
  • Efficient energy consumption
  • Responsible waste management

4. Economic performance

For Landes, this material issue refers to the information about the creation and distribution of economic value. They are basic indications of how the company has created wealth for its groups of interest. This category reflects the flow of capital between different groups and the main economic impacts that the company has on society. 

The tacit commitment of the collaborators and executive staff of the company is the rational and necessary use of the economic resources to take care of the profitability of the company, understanding that in this way, the operation is being made to last over time, and with it, employment of each person and their colleagues.

Regarding objectives and goals, given the impact of the Giant squid law, the objectives in 2019 were aimed to generate positive economic results (net profit). For this, the structuration of the company was carried out, as well as agreements of joint operation with other fishing companies and the search for new business.

4.1 Milestones of the economic activity 2019-2020

The most important milestones that had an impact on the economic performance of the company in 2019 were as follows:

 

The consolidated result of the company and its subsidiary Landes Mussels showed a decline between 2018 and 2019; the BITDA went from US$9,719 to US$7,08 million.

The entry into force of the Giant Squid law

This new law that prohibits the industrial capture practically eliminated the frozen giant squid business area, which in 2018 and 2019 reported revenues for USD of 19.7 and USD 10.5 million, respectively. These figures represented two thirds of Landes operational margin. The company had to close its Giant Squid plant, having to cut off 232 people and paralyze two of company´s 5 ships.

Company restructuration process

As a result of the Giant Squid Law, the company had to restructure its business model, deciding to end the production of fishmeal and fish oil from the by products of and hydrolyzed plants, while deriving the respective raw materials to the Lota Protein reducing plant. Therefore, the employee endowments at the Talcahuano plant and fleet were adjusted, decreasing to the minimum necessary for its operation in Chilean jack mackerel.

Signs contract with Lota Protein

Collaboration and joint operation agreement, in which Landes undertakes to deliver under sale to Lota Protein the total amount of sardine/anchovy with which it is supplied (approximately 43,000 tons per year), as well as the Chilean jack mackerel by-products from the plant of frozen products (approximately 8,000 tons per year) in Talcahuano. On the other hand, Lota Protein undertakes to sell Landes its entire quota of chilean jack mackerel and spot quotas of the same resource (approximately 11,000 tons per year).

Trident Project

This project had a positive impact on the company's economic outcome, as the High Sea Fishing Vessel Coral was leased for the provision of services in a contingency plan against mass mortality of salmon in Puerto Montt. This generated sales revenue and covered the cost of the ship, which several periods ago remained floating and without productive operation.
4.2 Landes in figures
Main activities of the company
(102-2)
ACTIVITYTONS 2018TONS 2019TONS 2020
Source: Assistant Manager of Administration and Finance.
Captures, Harvests and purchase of raw materials (LANDES+MUSSELS) 95,600 104,600 132,240
Production of proteins for animal consumption 16,200 12,100 5,837
Production of frozen products for human consumption 30,900 30,600 29,147
Production of Landes Mussels frozen products 1,200 3,600 6,410

Performance in international markets Landes has positioned itself abroad with a portfolio of clients from Asia, North America, South America, and Africa, reaching in 2019 a percentage of 48% of exports of the total volume sold. This figure decreased respect to the previous year that it was over 70%. Among the main differences between both periods, the following can be observed: Start of oil trading, which is 100% national sale. Part of the giant squid that was not frozen for export, was sold fresh in Chile. The Chilean jack mackerel and sardine sold to Lota Protein were 100% national sale. Fishmeal and oil of these species also corresponded to national sale,

Main products and volumes traded

(102-6)
ACTIVITYTONS 2018TONS 2019TONS 2020
Source: Assistant Manager of Administration and Finance.
Frozen products 28,200 31,391 30,220
Proteins for animal nutrition 15,800 14,100 1,167
Mussels 1,100 2,700 6,606
Fresh catch - 19,334 62,693
Incomes in MM USD (Landes + Landes Mussels)

(201-1)
2017201820192020
Source: Assistant Manager of Administration and Finance.
50.33 74.50 81.21 99.53
Supply in tons (Landes) 
2017201820192020
Source: Assistant Manager of Administration and Finance.
OWN 32.442 46.893 45.994 53.798
THIRD PARTIES 48.251 43.701 43.849 54.201
TOTAL 80.693 90.594 89.843 108.000
Supply in tons (Landes Mussels)
201820192020
Source: Assistant Manager of Administration and Finance.
OWN 1.341 2.680 2.387
THIRD PARTIES 3.735 12.073 21.852
TOTAL 5.076 14.753 24.239
Distributed economic value

(201-1) (203-1)
ACTIVITY201820192020
Source: Assistant Manager of Administration and Finance.
Payments in goods and services 51,2 57,3 62,8
Remuneration payments 13,9 13,2 14,1
Shareholder payments 0,6 1,4 2,0
State tax payments 5,7 4,9 5,8
Investments in infrastructure and equipment 7,9 3,5 8,2
EBITDA MM USD (Landes + Landes Mussels) 
2017201820192020
Source: Assistant Manager of Administration and Finance.
4,76 9,7 7,08 8,08
Investments in MM USD Landes + Landes Mussels 
(203-1)
201520162017201820192020
Source: Assistant Manager of Administration and Finance.
Infrastructure 2,4 -2,0 0,5 2,6 1,9 2,5
Equipment 1,5 1,5 0,5 5,4 1,6 5,7
Others 0,2 0,5 0 0 0 0
TOTAL 4,1 2,0 1,0 7,9 3,5 8,2
Main indicators of economic performance MM USD
INDICATOR201820192020
Source: Assistant Manager of Administration and Finance.
Operational income 74,5 81,2 99,5
Total assets 91,4 92,7 110,5
Total liabilities 36,9 39,7 50,9
Total patrimony 54,4 53,0 59,5
EBITDA margin % 13 10 8
Operational margin % 8 5 10
Profit margin % 5 0 4
Entities that were part of the Landes Financial Statements in the 2019 period

(102-45)
SOCIETY NATURE OF THE RELATIONSHIP20192020
Source: Assistant Manager of Administration and Finance.
Real Estate Company Cabilatango Ltda. ASSOCIATED ASSOCIATED ASSOCIATED
Fisheries Research Institute ASSOCIATED ASSOCIATED ASSOCIATED
Boat parking S.A. ASSOCIATED ASSOCIATED ASSOCIATED
Profish S.A. SUBSIDIARY SUBSIDIARY SUBSIDIARY
Landes Mussels SUBSIDIARY SUBSIDIARY SUBSIDIARY

5. Innovation

The innovation is considered in the company policy as a strategic and motivational issue since it allows giving added value to raw materials from fishing and processing. The company is aware that the new uses and innovative quality products contribute to the development of the country. An example of this is the case of hydrolyzed collagen from Giant Squid by-products until last year which had to be finalized after the lack of raw material as a result of the law that came into force. In 2020, the Assistant manager of Development area was created with focus in evaluating innovation projects.

6. People

In 2018, the staff of Landes was 628 employees, though in the 2019 period, the figure descended to 542. This decline was mainly due to the impact of the Giant Squid  law, which forced the company to close the plant dedicated to this resource. 
Distribution of employees by gender (Landes + Landes Mussels)
(102-7)
WOMENWOMENWOMENMENMENMEN
Source: Assistant Manager of Administration and Finance.

2018 2019 2020 2018 2019 2020
NUMBER OF EMPLOYEES 170 147 152 458395338
% OF EMPLOYEES PER GENDER 2727 31737369
Age range in percentage (Landes + Landes Mussels)
(102-8)
2017201820192020
Source: Assistant Manager of Administration and Finance.
LESS THAN 30 YEARS OF AGE 10 22 25,75 25,90
BETWEEN 30 AND 50 YEARS OF AGE 44 48 45,07 43,06
OLDER THAN 50 YEARS OF AGE 463029,1832,04
Collaborators according to type of contract (Landes + Landes Mussels)
(102-8)
WOMENWOMENWOMENWOMENMENMENMENMEN
Source: Assistant Manager of Administration and Finance.

2017 2018 2019 2020 2017 2018 2019 2020
NUMBER OF EMPLOYEES WITH INDEFINITE CONTRACT 12 93 73 71 259 266 314 264
NUMBER OF EMPLOYEES WITH FIXED TERM CONTRACT 15737481211928174
TOTAL27170147152280458395338
Personnel turnover with indefinite contract in percentage (Landes + Landes Mussels)
(401-1)
20162017201820192020
Source: Assistant Manager of Administration and Finance.
6,46 4,23 19,90 25,4 9,05
6.1 Working environment
To maintain and optimize the well-being of the employees, Landes periodically applies an organizational climate survey. In December 2020, the last survey was applied, in which more than 70% of its collaborators participated. The main objective was to know the perception of Landes employees about the working environment, considering the current scenario generated by the COVID-19 pandemic.  Of the 15 dimensions considered, Identity and Job Stability were the best evaluated in 2020. This was especially relevant given the economic difficulties and instability of the period. Regarding the actions promoted by the company to safeguard the health of its employees, it reached more than 70% satisfaction.  The Remuneration and engagement dimensions had the lowest evaluations in the four Landes operating units and in response to these results, during 2021 they will be carried out transversal intervention strategies.
General satisfaction of collaborators
201720192020
Source: Assistant Manager of Public Affairs.
75,5% 79,3% 72,5%
Talking about the Chilean social outbreak 
The so-called crisis or social outbreak that began in Chile in October 2019 was a milestone in the recent history of our country. At the social and economic level there was an atmosphere of tension that generated uncertainty and anxiety in people. This context motivated the company to create coffees breaks for group reflection that allowed people to share the experiences lived at personal, family and work level. In these instances, conversations were opened between collaborators with positives outcomes of empathy and contention. The activity was very well evaluated by the participants and represented an important communication instance that had a positive impact on the working climate of those months.
6.2 Unions
(102-41) (403-1)

Landes has more than 90% of its workers unionized around seven groups representing them. While so many years of history have not always been without difficulties, collective relations and negotiations have been in a climate of dialogue and fluid communication. This is so significant, that a strike has never been reached.

 

  1. Frozen Union
  2. Negotiator group of Captains and Pilots
  3. Workers Union
  4. Crew Union
  5. Employees Union
  6. Motorists Union
  7. Mussels Plant Union

Within the important role of trade unions in the fishing industry and particularly in Landes, its role in remuneration processes for the employees is highlighted. In inter-company trade unions, pay scales are available and are used by the company in its collective bargaining processes.
(102-37)

Collective agreement Landes + Landes Mussels
(102-41)
WOMENWOMENWOMENWOMENWOMENMENMENMENMENMEN
Source: Assistant Manager of Administration and Finance.

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020
% collaborators covered by collective agreement 85 87 92 50 64 80 84 91 77 73
% unionized employees 85879250648094917773

Caring for the environment is a permanent concern for Landes and its management is guided by its Integrated Policy Quality, Safety and care for the environment.

In it, the action of the company is declared as priority in terms of economic, social and environmental sustainability, beyond the compliance of the current environmental regulations. In addition, it also undertakes to promote competence, training and environmental awareness in all its workers to carry out activities in an environmentally responsible manner.

The Operations Management has a Environment and Operations Department, which is responsible of the management of effluents and waste. The management is performed according to an Environmental Management System (EMS) implemented in 2020 and its planning covers the generation of waste, energy and water consumption, and emissions. 

EMS planning considers the following topics:

  • Quantification of electric energy consumption and energy efficiency Plan. 
  • Management of the water resource, sources and uses. 
  • Management of non-hazardous, recycled, non-recycled solid and liquid waste. 
  • Quantification of fuel consumption from fixed and mobiles sources.
  • Quantification of emissions: Greenhouse Gases (GHG) and odors.
  • Responsible management of natural resources. 

7. Environmental management

All the biogeographic areas where Landes operates are non-protected areas or areas with no great value for biodiversity. One of the main impacts of its activity is the capture of fish. To ensure the sustainability of the resource, the company strictly complies the regulations of size for pelagic fish, which is certified in the catch zone (304-1) (304-2). (102-37)

7.1 Environmental Actions
Footprint certification

Landes received the Chilean footprint certification for the quantification and management of its carbon dioxide, which is the main gas that generates greenhouse effect. 

This measurement is an effort of the company that together with many other, participates in the Chilean Footprint Program of the Ministry of the Environment, in order to contribute to the environment and curbing climate change.

The organizational changes determined by the directive level allowed a significant reduction of 15% in the greenhouse gas emissions (GHG) between 2018 and 2019. These are also in line with what the Biobío fisheries union has achieved. 

Based on the Paris Agreement, the general objective of the industry, to which Landes stand by is to become a carbon neutral operation before 2050. 

Participation of Landes Mussels in CPA

Landes Mussels signed up to the Clean Production Agreement (CPA) for the Sustainability of Companies in the Mitiliculture Sector of Los Lagos Region. This is led by AMICHILE (Chilean Miticulture Asociation) in order to implement production processes that generate less impacts in the environment. Adherence to the agreement will allow that farming centers and processing plants to address measures of energy, water and solid waste management, in addition to improving the search for recycling alternatives, the maintenance of beaches clean, management of odors, and training programs among others. Within 2 years, the company will have to meet goals and actions to access the certification that is granted by the Clean Production Council.

Incorporation of a UV-Ozone system in coolers
To strengthen the Odour Control System in fishmeal and oil plants the company added UV-Ozone technology. Thus, all critical points of the Rocuant Plant have been covered in order not to affect health and well-being of both employees and surrounding community.
7.2 Emissions
The production of fishmeal and fish oil, as well as well as in the hydrolyzing plant, generate odors that are under continuous regulatory and public scrutiny. Landes is committed to minimizing these emissions that are a consequence of its activity through two ways: being efficient with odor management systems and performing preventive maintenance to equipment. Landes has a preventive protocol for consultations and complaints, which is updated every year with the neighbors. Its objective is to answer the questions and possible contingencies that may occur in the operation or with the transit of trucks with fishing. In addition, in 2019, brochures and magnets were delivered to the neighbors with a 24-hour service number (+56942299921) to warn in case of odor or that there is a truck spill.
Electric energy consumption in Mwh
20192020
Talcahuano Plant 13.684 11.049
Landes Mussels 2.413 3.149
TOTAL 16.097 14.198
Fixed source fuel consumption in liters
LandesLandes Mussels

20192020 2019 2020
LPG 221.747 76.432 645.282 819.219
Diesel 157.180 40.200 2.647 2.444
Fuel Oil 2.015.524 580.403 - -
Gas- - 437 819
Assessment of odor removal efficiency, in percentage NCH3190:2010
201820192020
Source: Department of Risk Prevention and Environment.
Fishmeal plant scrubber 93.3 90.2 92.5
Hot air gas scrubbing 89.7 89.7 76.8
Hydrolyzate plant scrubber 95 97.6 97.5
UV equipment in liquid industrial waste plant 8081,9 67,4
Coolers of the UV equipment . 92,9 82
7.3 Effluents and waste
The management approach in terms of effluents and waste is referred to the possible impacts that the company generates when spilling water, eliminating waste or chemical products into the aquatic habitat and that may affect human health and the environment.

In 2019, in the Landes Mussels plant there were two exceptional events that challenged the odor management: the closure of waste of landfills in the entire Chiloe Island and the temporary closure of Cal Austral, the industry’s only shell recycler. Although there were complex moments by the accumulation of hoppers and containers, measures were taken for its disposal, as well as transport freight in order to mitigate odors.

The discharge of waters carried out by Landes has its final disposal in the sewage system and in the sea. For discharge in the sewage, the company has authorizations from the Superintendence of Sanitary Services, SISS, as well as the authorization by the Chilean Navy in the case of the sea. The liquid industrial wastes are treated in accordance to the regulation by the Supreme Decree N° 609 in treatment plans for this purpose, and they are controlled by the self-control Monitoring Program, which is approved by the Chilean Navy, in accordance with the emission standard that regulates associated pollutants. to discharge into marine waters DS Nº 90/2000. The company only reuses the waters from the fleet discharge. 
Summary of volume of liquid industrial waste discharged, in m3.
20192020
Rocuant Island 48.021 30.512
San Vicente 57.156 51.447
Water used for discharge of raw materials in m3.
(301-2)
20192020
Discharge vessels TTP 1.354 2.687
San Vicente discharge 4.100 4.700
TOTAL5.454 7.387
Volume of effluents in cubic meters
(306-1)
20162017201820192020
Source: Department of Risk Prevention and Environment.
Landes 111.401m3 86.492m3 106.094m3 109.667 m3 81.959 m3
Landes Mussels 35.498m3 22.446m3 41.099m3 117.430m3 178.876m3
Volume of effluents in cubic meters

(306-2)

20162017201820192020
Source: Department of Risk Prevention and Environment.​
Landes 33.82 33.17 45.5 21,89 26,04

(306-3) In the reported period, Landes had no significant spills in soil or water surface

Recycling of the Landes plant in tons

(301-2)

MATERIAL201820192020
Source: Department of Risk Prevention and Environment.
Metal 102 33.58 79,92
Cardboard 45.54 41.64 21,8
Stretch Film 20.47 11.91 8,55
Trays 0.24 0.3 0
Sacks 2.31 0 0
Nets8.8624.170
Recycling of Landes Mussels in tons

(301-2)

MATERIAL20192020
Plastics76
Cardboard1325
Recycling of Mytilidae shells in tons
20162017201820192020
Source: Statement of the PRTR single window system
Landes Mussels 33.82 33.17 5.561 8.869 13.449
Eco-site recycling in kilograms
MATERIAL201820192020
Source: Department of Risk Prevention and Environment.
Cans 66 36 24
Bottles 160 43.4 18.6
Tetra Pack 34 12,6 12.6
TOTAL260 92 55.2
7.4 Carbon Footprint
Since 2018, Landes began to certify the quantification of greenhouse gas emissions in order to reduce its footprint and contribute to reduce its impact on climate change. 
Green House Gas emissions (scopes 1, 2 y 3)
20182019
GHG 1 17.487 12.851
GHG 2 6.486 5.550
GHG 3 8.235 8.947
TOTAL 32.208 27.348
Landes Mussels Carbon footprint measurement in tons of CO2e
MATERIAL20192020
Carbon footprint 3.797 5.496
Future commitment: Update integrated policy or generate a specific one for environment and job security.

(307-1) In the reported period Landes did not submit violations of environmental legislation and regulations.

8. Community

The management of the relationship with the community corresponds to the local managers and the Assistance Manager of Corporate Affairs, which is in charge of maintaining a close relationship with the different audiences in the localities where it operates. For this, it has a Community Relations Plan that each year reinforces and incorporates new actions to strengthen its link with the various social actors.

The company is recognized by the community due to its good social practices, for its concern for the environment, openness to dialogue and direct contact with its neighbors. 

Objectives of the community relationship of Landes:

  • To have a close contact to know at first-hand look at their concerns about the company.
  • Generate a permanent relationship through the various channels implemented. 
  • Be active agents in the generation of well-being and alliances with the community. 
8.1 Community programs
Responsibility for this item rests with the Local Management and the Assistant Manager of Public Affairs, whose resources may be financial, human, technological or material, as needed.

Chiloe sales hall opening In January 2020 Landes Mussels opened a store to sell its own products and from third parties on the side of the Dalcahue Plant, similar as the one the company has in. The objective is to offer the community the products elaborated and processed by the company at convenient prices.

Milestones

Consultation and claims management protocol

Every year, Landes meets with the neighbors of the sectors surrounding its area of operation to reinforce and update the consultation and complaint management protocol. This action aims to address the questions and possible contingencies that may occur in the operation or transit of fishing trucks.

The meeting was organized by Landes in conjunction with the Community Union of Neighbors' Boards of Talcahuano and attended representatives of the meetings of neighbors of El Morro, Gaete, Simons, Condominio El Morro and Libertad; in addition to the Public Security and Operations team of the municipality, headed by its director, Alvaro Caballero and the territorial sector of the center sector of the commune, Carlos Montes.

2019 Leader’s day celebration

Landes has always been characterized for having community relations plans in the territories in which it operates. In addition to the open-door policy so they can visit and get to know the processes, Landes works closely with their neighbors to contribute to improve their quality of life and the company’s surroundings.

Every year, the neighborhood leader day is celebrated to recognize the work they perform with the neighbors of the company. In this opportunity, 14 leaders from El Morro, Simons, Libertad Norte and Sur, and Gaete sectors, and the Communal Union of Talcahuano were invited to a lunch at the Landes facilities in Rocuant Island. the meeting served to talk about the work of 2019 and also about the complex situation facing the company as a product of the Giant Squid Act.

International Beach Cleanup Day

On Friday 27, 2019 the “International Beach Cleanup Day” was held, in which more than 120 countries participate annually. The Landes Mussels team participated by forming the largest brigade of Chiloe, with 28 employees collecting trash and waste in the activities carried out in 6 beaches of the island, coordinated by Directemar. In addition to the participation in this activity, the company donated gloves, maxi-bags and boots. A total of 8 tons of garbage collected was counted.

Meanwhile in Talcahuano, more than 50 workers participated in the cleaning of El Morro Beach, an activity carried out on October 10, 2019. Not only did they pick up glasses, cigarette butts, bottles, bags and various trash, but they were also monitoring of the children who participated. The garbage was not only collected, but also separated for further recycling.

Launch of the Mi Landes App

In mid-2020, the My Landes application was launched. A mobile digital platform to keep employees connected within the company. It includes news of general interest and specifically about Landes, in addition to informing about benefits, job opportunities, training and needs assessment. This tool has been useful giving information on the health crisis and prevention mechanisms, as well as in the development of fundamental issues such as good practices on gender equality and inclusion.

Participation in the Seafood Bank project

Landes joined a project promoted by the industrial fisheries of Biobío association seeking to support vulnerable older adults in the Maule, Biobío, Ñuble and Araucanía regions. During 2020, weekly fish servings were delivered to more than 3,000 older adults in 4 regions of the country. In total there were more than 24 thousand lunches a month. The initiative will continue through 2021.

Landes participation in tripartite tables

San Vicente Tripartite Table
Landes is part of this commission, whose main objective is to generate an instance of ongoing dialogue around environmental issues between the community, represented by the leaders of the meetings of neighbors, companies and the Municipality.
Mesa Gaete Tripartite Table
In this instance, coordinated by the Environmental Department of the Municipality of Talcahuano, Landes participates together with different companies located in the commune (Huachipato, Maritano, Pacific Blu, Blumar, Inchalam, Cementos Biobío, and Essbio), as well as the neighborhood associations of the sector. Its objective is to meet the environmental needs of the community, evaluate projects to improve living conditions and learn about the reality of each neighborhood association.

Donations and volunteering
In its community relations plan, Landes considers supporting the community through donations and volunteering. The donation policy privileges activities that favor quality of life of the neighbors of the communes close to its plants. During 2019, the donations were focused on supporting educational and sport activities, and the delivery of food to residences and educational centers. After the health crisis unleashed by Covid 19, Landes doubled its efforts to support its neighbors through the donation of products in 2020. In Talcahuano, more than 2 tons of seafood were donated with the support of the municipality. In Chiloé, meanwhile, more than 1 ton of mussels was delivered. During 2020, Landes actively participated in the “Banco de Alimentos del Mar” program (Seafood Bank), a high-impact social project with other fisheries in the region to support vulnerable older adults in the Biobio, Ñuble, Maule and Araucanía regions who live in residences dependent on the State or non-profit institutions. Between April and December 2020, 252,395 rations of fish were donated to homes and winter shelters. In total, about 3,000 older adults benefited. The volunteer actions of Landes employees were mainly consultancies from its executives to educational and social centers and beach cleaning. During 2020 these actions on the ground had to be suspended with the exception of the beach cleaning activities in Chiloé.
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Company information

Razón Social: Sociedad Pesquera Landes S.A.
Rut: 92.387.000-8
Tipo de Sociedad: Sociedad Anónima Cerrada.

  • Avda. Tajamar 183, oficina 702, Las Condes, Santiago, Chile

© LANDES 2020. executive summary Soul Consultores.